These plans includes 1-2 local phone number and 500-1,000 minutes per month. Activate call tracking on your marketing campaigns to track leads, listen to recorded phone calls, find call sources and much more
Phone Number Selection
Website and/or Campaign Integration
Call Recording & Tracking
Lead Population Into Dashboard
Call Tracking Reporting Metrics
Call tracking is the process of tracking phone leads by inserting a tracking number in your paid ads, marketing campaigns, landing pages and website to see which of your marketing efforts are producing results.Once a call is made using the call tracking number, the system automatically redirects the call to your business phone number. During that time, our platform will track multiple metrics such as the calls source, caller ID, phone number, record the call, call duration and so much more. You can select what are code you would like to use for your call tracking number, then our system will auto create and select a random number within that area code. Our call tracking service is currently available for USA clients only. However, we plan on expanding this to other countries in the future. Once you use 90% of your minutes for the month, you’ll receive a notification email letting you know. A separate fee of 7¢ (seven cents) per minute will be charged for any overages.As a note, we rarely see businesses go over their allotted minutes, so this is something you don’t need to worry about too much. No, we do not answer the phone calls. All phone calls will be instantly forwarded to you business phone number for you to answer.
You can always login to your dashboard and view call metrics such as call source, caller ID, phone number, call duration, listen to the call recording and so much more.
Aside from that, all phone calls will be automatically imported into the Leads Flow section inside your dashboard. From there, you can leave notes, assign lead types, view daily lead breakdowns, view customer journeys and much more.
No, the call tracking number would just be cancelled, and the campaigns should have your regular business phone number replaced on them.